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My giftcard isn't working properly.

Learn more about invalid giftcards and how to get a refund.

RBXRise avatar
Written by RBXRise
Updated over 3 months ago

What can I do if my giftcard isn't working?

If your giftcard code is invalid, was already used or other issues appear, your giftcard might not be working properly.

You will have to contact us with valid evidence, including the error message.

We will contact the giftcard provider.

If we are unable to resolve the issue, your points will be refunded.

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