Skip to main content

Contact Offerwall Support

Learn more about contacting the offerwall's support teams.

RBXRise avatar
Written by RBXRise
Updated over 2 weeks ago

When should I contact an offerwalls support team?

You should contact the offerwalls support teams in case you are facing offerwall-related problems, such as the offerwall not paying the rewards.


Contact Prime Surveys

  • Look for the "?" (Question Mark) icon located in the top right-hand corner of the screen.

  • Scroll to the bottom of the page and click the "Ask Question" button.

  • Fill out the support form. Provide as much detail as possible in the contact form then submit.


Contact MyChips

  • Click the "Support" button on the top of your screen.

  • Select the offer you need help with and click "Open Ticket".

  • Select the step of the offer you need help with and click "Next".

  • Click "Contact us".

  • Fill in all required informations and details.

  • Press "Send" on the bottom of the form.


Contact AdGate Media

  • Click on the three lines at the top left.

AdGateMedia Help 1
  • Select the offer you would like to contact AdGateMedia about by pressing the "Contact" button.

AdGateMedia Help 2

Contact Lootably

  • Copy your Lootaly ID. You can find your Lootably ID by clicking the "Support" button on the top right.

    Lootably Help 1


Contact Torox

Torox Help Page

Contact Ayet Studios

  • Click on the three lines at the top left corner.

Ayet Studios Help 1
  • Look for the "Reward Status" option.

  • Find the offer you need help with and click "Submit support ticket".

Ayet Studios Help 2

Contact CPX Research

  • Click on the three lines at the top left corner.

  • Select "Statistics"

CPX Help 1
  • Scroll down to the survey you need help with and click "HELP?".

CPX Help 2
  • Fill in the required information and let them know what you need help with.

CPX Help 3

Contact BitLabs

  • Click on the 3 lines at the top left corner.

  • Select "Reward History"

Bitlabs Help 1
  • Select the offer you need help with.

  • Note down the details.

  • Click "Report a problem".


Contact Timewall

  • Open Timewall's Website.

  • Click the "Support" button.

  • Attach all details about your problem.


Contact TheOrem Reach

  • Navigate to the "FAQ and Help" page.

Theorem Help 1
  • Send them information about your issue, user ID and note that you are facing this issue on RBXRise.

Theorem Help 2

Contact Revlum

  • Open the Revlum Offerwall.

  • Select the offer you are having an issue with.

  • Scroll down to the "Report a Problem" button.


Contact Monlix

  • Click on the three lines at the top right corner.

  • Select "Contact".

Monlix Help 1
  • Enter all required information in the "Contact us" form.

Monlix Help 2

Contact Notik

  • Note down all the information about the issue you are facing.

  • Send an E-Mail to [email protected]

Did this answer your question?